AI & Digital Bridge 2026 was held in Astana, Kazakhstan, from October 1 to 3. Part of Kazakhstan's Year of Digitalization and Artificial Intelligence, the forum was jointly organized by the Ministry of Artificial Intelligence and Digital Development of the Republic of Kazakhstan, Astana Hub and the Astana City Administration. President Kassym-Jomart Tokayev attended and addressed the forum on October 1.

iFLYTEK Open Platform, part of the company's Consumer Business Group, presented AI products and solutions for multilingual interaction, smart spaces, enterprise services and local deployment of large language models. Its exhibits showed how core AI capabilities can be combined with hardware, software and industry knowledge to address specific needs. During the event, iFLYTEK Open Platform also established two strategic partnerships in Kazakhstan, advancing its local research and business collaboration in Central Asia.

Integrated Hardware and Software Bring AI Agents into Real-World Scenarios

At the booth, AI Translation Screen Lite and GuideX demonstrated AI-assisted communication and on-site services. Designed for service counters at airports, customs facilities, metro stations, hotels, government offices, banks and tourist attractions, AI Translation Screen Lite combines real-time speech recognition and translation. It supports translation among 101 languages, including Chinese, English, Kazakh and Uzbek, offering a compact solution for staff and visitors who need to communicate across languages.

For more complex service settings, GuideX is a digital human agent that combines hardware and software with multimodal perception of speech, faces, gestures and spatial information. It supports more than 30 languages, including Kazakh, Uzbek and Russian, and offers over 200 digital human appearances and 100 lifelike voice options, with enterprise customization available. In Central Asia, iFLYTEK is exploring adaptations for government, transport, telecom, postal and corporate reception settings. These would connect the agent with an organization's knowledge base and business systems, with language and workflows tailored to each project. GuideX has been used in projects involving SMRT in Singapore, the Federal Authority for Identity, Citizenship, Customs & Port Security (ICP) in the UAE, and Safaricom in Kenya.

The second established a strategic partnership with JSC "Kazpost". Orazbay Baglan, Operations Director for Postal Business at JSC "Kazpost", signed as its representative. The partners will explore digital human agents, intelligent speech and AI customer service in post offices. Potential applications include visitor guidance, answers to service inquiries and assistance with postal procedures, with the aim of improving digital services across the postal network.